simplykids.sg

Frequently Asked Questions

Everything you need to know about ordering party packs, customisation, delivery and payment. Still stuck? We’re a message away.

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You can customise or choose from the pre-packed. Please note there are two levels of customisation.

You can customise by choosing the pre-determined Party Pack Label with the fixed price. E.g. Funz Pack – 03 ($3.90). Items include 2 items from Category A and 2 from Category B.

You will have to let us know: 1) Quantity, 2) Party Pack Label e.g. Funz – 03 ($3.90), 3) Selection of bag design, 4) Items selected from the two categories.

You can customise by choosing any of the items from our selection and bundle it as a party pack. The price will be determined after you make the selection. Please check with us for more details.

For special requests, we will try to accommodate but subject to availability.

Yes, please note this is a special request as per above. We will inform you of the availability before payment and will only pack after payment is made.

Yes, all items are pre-packed. If you do not want us to seal the bag, please let us know beforehand.

Yes, we can provide customised gift tags.

For customers with any orders below $100 there will be a $15 delivery fee. For orders above $100, there will be no delivery fee.

Please note all deliveries will be according to our company schedule to maximise efficiency.

Please contact us directly and note delivery charges will apply no matter your order value.

No, we currently operate fully online.

We accept PayNow. Please check out our QR code on the Payment page.

For bulk orders, we will try to accommodate but subject to availability.

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